The theatre offers a variety of accessible performances including BSL interpreted, Audio Described, Captioned, Relaxed, Chilled and Dementia Friendly performances.

Accessible Performances can be found below.

We offer free Touch Tours with most of our Audio Described Performances. These usually take place an hour before the performance begins and provide our visually impaired customers with the opportunity to interact with pieces of set, props and costume with the describer. All touch tour spaces must be booked in advance via our Box Office or Outreach Department.

Customers on our access register who have made us aware they require Accessible Performances can book reserved seating for these performances. These exclusive seats are available to book online by logging into your access register account or by contacting the Box Office.

You can reserve and purchase tickets for any of our accessible performances using your Access Register discount via our Box Office weekdays between 2pm-6pm or online 24-hours a day.

ACCESSIBLE PERFORMANCES

2025

MARIE AND ROSETTA

SATURDAY 31 MAY 2.30PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

SATURDAY 31 MAY 2.30PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MIND’S EYE

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CHICAGO

THURSDAY 26 JUNE 7.30PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

THURSDAY 26 JUNE 7.30PM | BSL INTERPRETED | INTERPRETED BY ANDREA DALY OF THEATRESIGN

SATURDAY 28 JUNE 2.30PM | AUDIO DESCRIBED |DESCRIPTION PROVIDED BY MIND’S EYE

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GHOST STORIES

SATURDAY 5 JULY 5PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

SATURDAY 5 JULY 5PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MINDS EYE

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BAT OUT OF HELL

SATURDAY 19 JULY 2.30PM | BSL INTERPRETED | INTERPRETED BY THEATRESIGN

SATURDAY 19 JULY 2.30PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MINDSEYE

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CALAMITY JANE

THURSDAY 11 SEPTEMBER 7.30PM | BSL INTERPRETED | INTERPRETED BY THEATRESIGN

THURSDAY 11 SEPTEMBER 7.30PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

SATURDAY 13 SEPTEMBER 2.30PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MINDS EYE

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SURINDERELLA

SATURDAY 27 SEPTEMBER 2PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

SATURDAY 27 SEPTEMBER 2PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MINDS EYE

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FRIENDS! THE MUSICAL PARODY

SATURDAY 18 OCTOBER 2.30PM | BSL INTERPRETED | INTERPRETED BY THEATRESIGN

SATURDAY 18 OCTOBER 2.30PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MINDS EYE

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THE LION, THE WITCH AND THE WARDROBE

THURSDAY 30 OCTOBER 7PM | BSL INTERPRETED | INTERPRETED BY THEATRESIGN

SATURDAY 1 NOVEMBER 2PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

SATURDAY 1 NOVEMBER 2PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MINDS EYE

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ELF THE MUSICAL

SATURDAY 15 NOVEMBER 2PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MIND’S EYE

SATURDAY 15 NOVEMBER 2PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

SUNDAY 16 NOVEMBER 2PM | RELAXED PERFORMANCE |

SUNDAY 16 NOVEMBER 2PM | BSL INTERPRETED | INTERPRETED BY THEATRESIGN

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SLEEPING BEAUTY

SUNDAY 7 DECEMBER AT 3PM | AUDIO DESCRIBED |

TUESDAY 9 DECEMBER AT 10.30AM | AUDIO DESCRIBED |

THURSDAY 11 DECEMBER AT 11AM | RELAXED PERFORMANCE |

THURSDAY 11 DECEMBER AT 11AM | BSL INTERPRETED |

THURSDAY 11 DECEMBER AT 7PM | BSL INTERPRETED |

FRIDAY 12 DECEMBER AT 11AM | RELAXED PERFORMANCE |

FRIDAY 12 DECEMBER AT 11AM | BSL INTERPRETED |

SATURDAY 13 DECEMBER AT 11AM | RELAXED PERFORMANCE |

SATURDAY 13 DECEMBER AT 11AM | BSL INTERPRETED |

SUNDAY 14 DECEMBER AT 5PM | CAPTIONED PERFORMANCE |

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2026

SLEEPING BEAUTY

SATURDAY 3 JANUARY AT 2.30PM | AUDIO DESCRIBED |

SUNDAY 4 JANUARY AT 11AM | BSL INTERPRETED |

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FAWLTY TOWERS THE PLAY

SATURDAY 14 FEB 2.30PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MINDS EYE

THURSDAY 19 FEB 7.30PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

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HERE AND NOW: THE STEPS MUSICAL

THURSDAY 12 MARCH 7.30PM | BSL INTERPRETED | INTERPRETED BY THEATRESIGN

THURSDAY 12 MARCH 7.30PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

SATURDAY 14 MARCH 2.30PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MINDS EYE

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SATURDAY NIGHT FEVER

WEDNESDAY 6 MAY 7.30PM | BSL INTERPRETED |

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2:22 A GHOST STORY

THURSDAY 21 MAY 7.30PM | CAPTIONED PERFORMANCE | CAPTIONED BY STAGETEXT

SATURDAY 23 MAY 2.30PM | AUDIO DESCRIBED | DESCRIPTION PROVIDED BY MIND’S EYE

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The Grand Theatre Access Register scheme supports D/deaf and disabled patrons by providing concessions for them and their partners/companions. The scheme also provides customers with a priority booking period for select shows and the option of booking ‘recommended’ seating for accessible performances.*

Joining the Access register is FREE and easy, simply complete the online form here / download a PDF application form here or request one from the team by emailing accessregister@grandtheatre.co.uk.

Alternatively you can request a paper copy of the application form from the Box Office or by writing to us at c/o Outreach Department, Wolverhampton Grand Theatre, Lichfield Street, Wolverhampton WV1 1DE.

Paper applications should be returned to the above address along with copies of your supporting documents, please do not post original documents as they cannot be returned.

For organisations such as Care homes or groups, please contact the Outreach team at access@grandtheatre.co.uk to discuss concessional rates with group bookings.

*Recommended seating can be accessed by customers who have made us aware that they require Audio Description, Captioning, BSL interpreted performances and Wheelchair positions. These seats will be highlighted using symbols and only available once you are logged in using the email address provided on your access register application form.

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We believe that everyone should be able to enjoy theatre in an environment that is supportive and comfortable for them. We host Memory Cafés in our Encore Lounge that feature a dementia-friendly morning of professional, theatrical entertainment and refreshments in a supportive environment.

The cafés are a fantastic opportunity for those living with dementia to experience the magic of theatre with their loved ones or carers and to interact with people in a similar situation. We host four cafés per month and welcome up to 60 people per event. The genre of music is varied dependant on the café and we try to diversify our offering to ensure there is something for everyone to enjoy.

Thanks to the generosity and support of our sponsors, the cafés are free to attend however, we do ask customers to book their free ticket via our Outreach team by emailing us at access@grandtheatre.co.uk or calling 01902 57 33 20.

For a full list of upcoming Memory Café dates or to enquire, please email the Outreach team – access@grandtheatre.co.uk

We can’t run the theatre or any of our projects without the help of our patrons. If you’d like to make a donation to support us we’d really appreciate your generosity.

We host two Motown Memory Cafés every month, providing the best of Soul, Motown, Gospel and Reggae music! The café is catered for people from Black, African and Caribbean communities affected by dementia, though anyone is welcome to attend.

Upcoming Performances:

• Thursday 5th and Friday 6th June ’25 – Denise Pitter

Places are limited to 60 per session so please make sure to book your spaces in advance to avoid disappointment!

We are thrilled to be launching our brand new Memory Café at the Institute, Tettenhall, thanks to the very generous donation from Tettenhall Wightwick Council. Our Memory Cafés are designed for those living with Dementia, or facing isolation and loneliness, and their loved ones. They feature a dementia-friendly morning of professional, theatrical entertainment and refreshments in a supportive environment.

Located at The Institute, Wood Road, Tettenhall Wood, Wolverhampton, WV6 8NF.

Memory Café at Tettenhall Dates:

• Monday 19 May – Darcie Edwards
• Monday 16 June – Miss Beth Belle
• Monday 7 July – Darcie Edwards
• Monday 4 August – Miss Beth Belle
• Monday 1 September – Darcie Edwards

These events are free to attend, and places are allocated on a first come, first served basis.

To book your free place or for more information, email access@grandtheatre.co.uk or call our Outreach team on 01902 573320

We have teamed up with local performance artists to adapt our Memory Cafés to cater for people affected by dementia within South Asian communities.

This brand new café will feature Indian music and dance from Bhangra, Bollywood and Golden Indian Cinema hits and will allow people to dance along or just enjoy the music!

Upcoming Performances:

• Friday 9th May 10am – Roshni Pink
• Friday 13th June 10am – Sohan Kailey
• Friday 11th July 10am – Sohan Kailey

We are currently exploring opportunities to add selected, carefully adapted dementia-friendly performances to our future programme of shows in our main auditorium.

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Wolverhampton Grand Theatre is working to become a dementia friendly venue and we are always expanding and improving provisions for our customers living with dementia. We are proud members of the Wolverhampton Dementia Action Alliance and our team includes members of staff who are Dementia Friends.

The Grand Theatre operates two hearing systems, both provided by Sennheiser.

The first is a radio frequency system that works with our in-house headsets and necklace loops. For  information and instructions click here.

The second is Mobile Connect, a system that uses Wi-Fi to transmit to your own smart device via the Sennheiser Mobile Connect App.

Simply download the Sennheiser Mobile Connect app, connect to ‘Mobile Connect’ Wi-Fi channel using password Grand1894 once in the auditorium.
Open the app and select Show Relay (to enhance volume on all performances)

For information and instructions click here

We have a range of headset options which include in-ear and over the ear devices or you can use your own smart device and headphones. Mobile Connect can be used to connect to compatible hearing aids via Bluetooth.

Headsets and headphones are available to borrow from the Box Office where a member of staff will be happy to help you find the best option for you.

Guide Dogs are welcome in the theatre, and if you are happy to do so you can keep your dog with you in the auditorium. When booking your tickets please ensure you inform the Box Office if you intend to take your assistance dog into the auditorium with you, this will allow us to allocate the most appropriate seating for you. Please note, dogs taken into the auditorium must be with and are the sole responsibility of the owner at all times.

If suitable seating cannot be found or if you would rather your dog not be in the auditorium during the performance due to the loud music/noises, the theatre can arrange for a verified volunteer to look after your dog on the premises during your visit, as part of our Assistance Dog Scheme.

Working alongside the charity Beacon we operate a scheme for those who wish to attend the theatre with their Assistance Dog. If suitable seating is not available in the auditorium for you and your dog, or you do not want your dog to remain in the auditorium during the show, we can arrange for a verified volunteer to look after your dog on the premises during your visit.

Please inform the Box Office that you would like to use this service when booking your tickets. They will pass the details of your visit on to our  Outreach Department who can assist in making arrangements for you. If you are booking online and wish to take advantage of this service, please email access@grandtheatre.co.uk to discuss the details of your visit.

Please be aware that although the theatre will make every effort to arrange this on your behalf, this is a voluntary service provided by Beacon and cannot be guaranteed. We will require as much notice as possible so booking tickets in good time is advised.

For further information, or to request this service please contact us in advance of your visit by emailing access@grandtheatre.co.uk

Accessible toilets are located close to each of our seating levels and can all be accessed via the lift. There are two accessible toilets located on the basement level, one in the Stalls (Ground Floor) foyer area, one on the Dress Circle (First Floor), and one on the Grand Circle lower level (Second Floor).

Please note, there are no facilities located on the Grand Circle upper level (Third Floor). Patrons seated here are advised to use facilities on the Grand Circle lower level (Second Floor), which can be accessed via the lift.

During your visit members of our Front of House team will be happy to direct you to the nearest accessible facility.

We kindly ask all of our patrons to remember that not all disabilities are visible.

Should you require we can also offer Orientation sessions to help with familiarisation of the theatre. Ideal for individuals, families and groups who would benefit from a pre-visit to assess the environment before a performance. This may be of use to customers who are autistic, those who have mobility requirements, vertigo, social anxieties (such as claustrophobia or agoraphobia), those with additional needs. Please note these are not theatre tours.

Orientation sessions are arranged around show schedules so availability varies. To enquire contact the Outreach Department by emailing access@grandtheatre.co.uk

We have a number of seats which are held for accessible performances. These seats can be accessed by logging into your access register account through our website or by calling the box office 01902 42 92 12. This includes wheelchair positions and seats held for the best view of the BSL interpreter and captioning units.

Please be aware that the amount of legroom varies. Generally, seats in the Stalls and Dress Circle offer more legroom than those in the Grand Circle. If you require further advice about legroom, please contact the outreach team on access@grandtheatre.co.uk.

Wheelchair seats are highlighted in blue below.

The Grand Theatre has flat access from the street via two of its five main doors. Once inside we have lift access to all public levels, and an array of facilities to support your visit. If you require any assistance, please ask a member of our Front of House team, they’re always happy to help.

Drop off and collection before and after your visit is possible at the main entrance. You are more than welcome to wait inside while your transport arrives or family return, there is a pull in bay located in front of the theatre to the right of the main entrance and just outside the main doors there is also a drop curb.

Accessible parking is available for Blue Badge holders. Accessible spaces are located at many of the main car parks and streets close to the theatre, a list can be found on the Wolverhampton Council’s website. Parking in Berry Street to the rear of the theatre is double yellow lined. Princess Street has four disabled parking bays with a 3 hr time allowance and there are another four disabled parking bays on Market Street opposite Marks and Spencer’s also with a 3hr limit. Spaces are available on Queens Street please see the information for time restrictions. Costs for the various car parks can vary, please check with the Wolverhampton Council website for details before your visit. You can find information about getting to the theatre on the Travel and Parking page of this website.

If you are attending any of our Tours or theatre functions/events and have wheelchair or mobility needs, please let us know when you book. We are a Victorian building with steps and tight turns; we will of course accommodate you, but in order to provide the same/similar experience for everyone we ask you inform us before you arrive.

In partnership with The Arena Theatre, our Active Access groups meet quarterly to discuss our services for D/deaf and disabled people with customers and members of the community. The group meets at alternating venues for up to 2 hours and is a great opportunity to have your say about improving accessibility within the arts.

To get involved, please contact access@grandtheatre.co.uk

We have a number of sensory packs available to borrow from the Box Office for customers who may benefit from them during a performance or event. These include ear defenders and a number of fidget toys.

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